Introduction

Thank you for choosing to be part of our community at Krunch Lab Inc. (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@krunchdata.io.

When you visit our website, www.krunchdata.io (“Service”), and use our services, you trust us with your personal information. Our Privacy Policy governs your visit to https://www.krunchdata.io/ and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

This privacy policy applies to all information collected through our websites (such as app.krunchdata.io or krunchdata.io), (“Apps”), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Service”).

Definition

SERVICE means the https://www.krunchdata.io/ and app.krunchdata.io website operated by Krunch.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Google API

Krunch’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

What Information Do We Collect?

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Information you disclose to us

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include.

Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data: We may provide paid services when you make purchases. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Social Media Login Data: We provide you with the option to register using social media accounts, like your GitHub, Twitter, or other social media accounts. If you choose to register in this way, we will collect the login information.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Personal Information that we collect automatically

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we COLLECT can include the following:

Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data: We may use and store information about your location if you give us permission to do so. We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Information from cookies and tracking technologies: We use cookies and similar tracking technologies to track the activity on our Service, and we hold certain information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of our Service. You can find out more about this in our Cookies Policy – https://cutt.ly/MQsghqq.

Purpose for Using Information

We use the information we collect or receive:

• To facilitate account creation and logon process [with your Consent]. If you choose to link your account with us to a third-party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below, “Social Logins”, for further information.
• To notify you about changes to our Service.

Legal bases for collecting and using Information

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

Updates to your Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact us information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in our emails or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt out by:

• Noting your preferences at the time you register your account with the Service.
• Logging into your account settings and updating your preferences.

Contacting us using the contact us information provided below

Who do we share your information with

We only share information with your consent to comply with laws, to protect your rights, or to fulfil business obligations.

Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.

Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.

With your Consent: We may disclose your personal information for any other purpose with your consent.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Below is the list of third parties that may be involved in the processing of your data based on your usage of our Service

• Hubspot: To manage our user’s relationship – US 
• Digital Ocean: Server and data hosting provider – US
• Cloudflare: To securely handle traffic that is coming from the internet to our server – US
• Smartlook: For monitoring usage behaviour – US
• Mailchimp: For sending marketing communications to our users – US
• Open AI: to generate AI-based content summaries and analytical insights.
• Posthog: to capture user analytics inside the Krunch app to improve user experience.

Cookies And Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Our Cookie Policy sets out specific information about how we use such technologies and how you can refuse certain cookies. https://drive.google.com/file/d/1LpoDPO3C3OeRrZo7PWWMg8rha9sa3BxF/view

How Do We Handle Your Social Logins?

If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.

Our Service offers you the ability to register and log in using your third-party social media account details (like your GitHub or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned but will often include your name, e-mail address, profile picture, and other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Sites.

Please note that we do not control and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information and how you can set your privacy preferences on their sites and apps.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at hello@krunchdata.io.

In certain circumstances, you have the following data protection rights:

• the right to access, update, or to delete the information we have on you;
• the right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete;
• the right to object: You have the right to object to our processing of your Personal Data
• the right of restriction: You have the right to request that we restrict the processing of your personal information;
• the right to data portability: You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
• the right to withdraw consent: You also have the right to withdraw your consent at any time when we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note we may not be able to provide Service without some necessary data and proper authentication.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us at hello@krunchdata.io. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take the necessary steps to remove that information from our servers.

Security of your information

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to write to us at hello@krunchdata.io with any questions.

Data Protection Officer

We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to akhil.sharma@krunchdata.io

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Our servers are located in the US. If you are accessing our Service from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Who we share data with” above) in other countries.

If you are a resident in the European Economic Area, please note that, these countries data protection laws may differ from those of your jurisdiction. Krunch Lab Inc will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Data processing addendum

To enable you to be compliant with your data protection obligations, we are prepared to sign an appropriate Data Processing Addendum (DPA).

Do Not Track(DNT) Requests

We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Business Transaction

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the “effective date” at the top of this

Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer by email: hello@krunchdata.io.